Cancellations | No Shows:

CANCELLATIONS: 

  • Reformer/Jumpboard Classes: Reservations may be cancelled without penalty by cancelling 2 hours prior to the start time. After the 2 hour deadline, a late cancellation fee of $15 will be applied. 

  • All Other Fitness Classes: Reservations may be cancelled without penalty by cancelling prior to the class start time. This may be done online via a client’s account, email, or by calling the studio during regular operating hours and confirming with studio staff. Once the class is cancelled within this time, the class will be returned to the client’s account, and the client will not forfeit their class on their punch card.

  • Cancellations via Facebook messenger, Instagram or other social media, are not valid and the member will be charged.


    NO SHOWS: 

  • Reformer/Jumpboard Classes: (Punch Card): If you do not cancel and do not show up to your scheduled class, your class will be forfeited and taken off your punch card.

  • Reformer/Jumpboard Classes: (Unlimited Monthly Membership) If you do not cancel 2 hours prior to class start time and do not show up for your scheduled class, a no show fee of $15 will be applied to your credit card on file.

  • All Other Fitness Classes: (Punch Card) If you do not show up from class, your class will be forfeited.

  • (Unlimited Monthly Membership) There is no fee.

Package Expirations:

  • All punchcards expire three (3) months from date purchased.

Monthly Autorenew Contract:

  • All contracts are for a three (3) month term. If you would like to cancel your contract after the three months please notify the studio by phone (207-387-9669) or email (salud@saludportland.com) five (5) days prior to the contract end date. You will receive an email seven (7) days prior to the end date as a reminder.

Refund Policy:

  • All SALUD sales are final and non returnable.

 Class Attire:

  • Grip socks are not required for Pilates Reformer, Pilates Jumpboard or Barre classes. You are more than welcome to wear them if you’d like.

  • Bootcamp sneakers should be indoor sneakers as to limit debris on the studio floor.

Studio Etiquette:

  • Please keep cell phones on silent and limit phone calls in studio.

  • Please wait in the lobby while yoga is in session. Instructors will open the door once class is over.

  • Disruptive students will be asked to leave.

Pregnancies + Injuries:

  • Please let the instructor know if you are pregnant or have any injuries. Modifications will be offered however, you are responsible for knowing your body’s limits.

Age Restrictions:

  • Anyone under the age of 18 will need written consent from a parent or guardian to participate in any SALUD Portland class.

Parking:

  • All parking is street parking. There are many metered spots on Casco Street and surrounding streets. Additionally there are some one hour and two hour parking options on Cumberland Avenue and surrounding streets.

  • There is a parking garage under construction on Brown Street (parallel to Casco Street) set for completion Summer of 2019.